ProKnots Woolen Dreamcatcher

Shipping

Bangalore City:
Ready Products: Dispatched or delivered within 24 hours.
Custom Orders: Delivered within 15-17 days, shipped directly from the warehouse.

Other Cities:
Ready Products: Dispatched within 24 hours.
Custom Orders: Dispatched within 15-17 days, depending on customization requirements.

Return

PROKNOTS does not accept cancellation requests for items received and already used. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.• In case of receipt of damaged or defective items please report the same to our Customer Service team.The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The CustomerService Team after looking into your complaint will take an appropriate decision.•

To maintain cotton macrame products, gently shake off dust or use a soft brush for regular cleaning. Usually, dust doesn't settle heavily if the item is mildly dusted and maintained frequently. Avoid washing, especially colored products, to prevent fading or bleeding. Use a wet tissue or similar to clean and allow the item to dry naturally. Keep macrame items away from direct sunlight for extended periods to prevent fading, and store in a dry, cool place to avoid moisture damage.